Cash Management FAQs

No matter wherever you are and whatever currency you transfer as well as whether you are using a personal account or a business account, all transfers between all DNBC Financial Group (DNBC) clients are free and unlimited in all currencies supported by DNBC.

There are a few things that you need in order to transfer funds to the right recipient. First of all, you and the one you transfer to would need either a personal current account or business current account with DNBC. Secondly, you need to login to your online payment on our website (DNBCnet) or our DNBC mobile transfer app and choose the option to transfer money international within the DNBC network and input your receiver account number for the transfer and the amount you want to transfer and that’s it, now you only need to wait for the money to be credited to your account or to your recipient’s account, this will normally take a few seconds.

SWIFT - Society for Worldwide Interbank Financial Telecommunication.

Transaction orders are transmitted between members of this network.

Each member is identified with a unique SWIFT/ BIC code.

To this day, SWIFT is the biggest and most efficient tool for international money transfer, with over 11.000 member institutions in over 200 countries, sending over 5 billions financial messages globally every year.

At DNBC, we offer a very competitive fee for transferring funds within the DNBC network as well as to other banks across the globe. We don’t define international transferring as a different kind of transferring so you would not be charged extra for transferring money internationally compared to normal transferring outside of the DNBC network. In addition to that, DNBC also provides customers with international cash management services as an extension for our current account. These services would ensure that our customers could manage their transactions effortlessly and also to make sure the transactions would reach the destination.

Another inherent part of international transfer is exchange rate, we offer the best possible exchange rate for your transaction, better exchange rate would be applied to your transfer the larger the fund transferred is. If you have registered a multi-currency account with us, you would be able to send and receive money in any foreign currency you want without the need to exchange. The only restriction is that the foreign currency of your choosing must be in our list of supporting currencies so please contact our relationship manager to find out more about which currencies we support. 

SWIFT works by assigning each member institution a unique ID code that identifies the bank name, country, city, and branch.

For example DNBC Financial Group BIC code is: DSFE LT 21 XXX

Here's an example BIC code: DEUTDEFFXXX. Let's break it down:

Bank code: DEUT - This represents the bank. In this case, it's Deutsche Bank. Country code: DE - This is the ISO 3166-1 alpha-2 country code representing the country where the bank is located. In this example, it is Germany.

Location code: FF - This code defines the location (city) of the bank's head office. Here, it is Frankfurt. Branch code (optional): XXX - This part is optional and used to identify a specific branch of the bank. In this example, the 'XXX' indicates that the code refers to the bank's head office.

So, the example BIC code DEUTDEFFXXX represents Deutsche Bank's head office in Frankfurt, Germany.

As DNBC Financial Group offers both SWIFT and SEPA transfer, the processing time may vary from one transaction to another, depending on the type of wire transfer international you choose, the country and the bank of your beneficiary.

SEPA transfer would normally takes 2 business days to complete. However, you are provided with an option to transfer your funds in the instructing day or the following day respectively. Please refer to the links below for more details:

• Outward remittance charges for Personal account
• Outward remittance charges for Business account

SWIFT transfer would normally takes 2-5 business days to complete, depending on your beneficiary's bank's relationship with DNBC Financial Group and our correspondent banks.

Difference between SEPA and SWIFT:

DNBC Financial Group is a member of SEPA Instant, so our clients can make INSTANT transfers amounting up to 15,000 EUR within minutes, every day of the week to any bank also in the SEPA Instant network. International transfers are only charged a flat 5 EUR for each personal or business client and can be carried out an unlimited number of times if both the recipient and the sender are in SEPA Instant. 

If the bank you transfer to is not in that network then the transfer would be counted as a normal transfer, which would take 3 working days for normal transfers and as quickly as the same working day for urgent one with higher fees. You can refer to our personal and business account fees for more information on time and cost of transferring.

See more:

• Outward remittance charges for Personal account
• Outward remittance charges for Business account

At this time, with SWIFT transfer, you can send money online from your Euro account to other accounts in any other currencies.

If you are looking for an online foreign currency account then the short answer is yes, DNBC Financial Group (DNBC) offers multi-currency accounts which can be opened easily by contacting our Relationship Managers and you will be able to access this account like your main current account. You can also keep the money in different currencies for easy transferring or online payment from that account without suffering the poor exchange rate for small transactions.The only restriction for this account is that the currency you wish to keep for trading must be in the list of supported currencies from DNBC and one base currency for each multi-currency account you want to open you can contact our customer support or your dedicated relationship manager for more information about this list. 

This multi-currencies account feature will be included as soon as you have either a personal and business current account, but you would need to let us know if you want to open it and which currency you want to trade in.

We believe the services that you are looking for is the online foreign currency exchange service, this is one of our core features to encourage business as well as personal customers to make transactions transfer money online without worrying about miniscule details.

If you are wondering what benefits you would get from exchanging currency online via our DNBC network, then we got you covered right here. Different from other traditional payment services, we offer you a way to view the exchange rate and how much you would get in real-time from our DNBC relationship manager. You can then compare our rate to other banks if you choose to do so. But our service would not stop there, we also offer a much better rate if your exchange amount exceeds 5,000EUR. Please contact our customer service for the full updated rate for large amount exchange.

Moreover, with the benefit of having a multi-currency account feature included with your current account, you can exchange larger amounts with better exchange rates to save up for future online transactions. 

Here at DNBC, we believe that every transaction made using our services should be carried out with the best possible price we can provide.

At www.dnbcnet.com or our mobile payment applications, you can find both SWIFT and SEPA services. When you fill in the information at any of the 2 pages, we will automatically identify whether your transaction should be made with SWIFT or SEPA and direct you to the suitable page to give you the best option regarding time and fee.

So in regard to the question, no, DNBC Financial Group simply does not allow our customers to be charged anything more for whatever you intended to do.

*Note: Please take note that the provided information about SWIFT Transfer above is for informational purposes. Currently, we have indirect relationships to perform any international SWIFT transfer and inbusinessd with main cash correspondent/intermediary banks that support our clients in making international money transfers/receive via SWIFT Transfer. The term "SWIFT" or its trademarks means all registered trademarks, non-registered trademarks, trade names and company names owned by SWIFT. DNBC manages and supports our clients to monitor their transactions and send payments via DNBCnet.

There is no short answer for this question, we do have a default limit set for each type of account, and this limit differs between transferring money abroad within the DNBC network and to outside banks. This default limit is there to protect you in case there are frauds and criminals want to steal all your funds, with this limit we will notice any suspicious transfer and will notice you at once.

However, the limit there is not a barrier for you as we understand that sometimes business transactions can be high in both volume and amount so we are very open to suggestion from the customers, so if you ever need to extend the limit to fit your lifestyle or your business please do not hesitate to contact us via customer services for personal account and our dedicated relationship manager for business account. However, please understand that even with such a high limit, we would still need to confirm with you for any transactions that are considered big and suspicious by our technical team so we can protect you better.

If you want to know the current limit for easy cash management transfer for your account, please also contact your relationship manager as we can not publish this information for security reasons.

DNBC Financial Group supports both SWIFT and SEPA transfers to 170 countries and territories around the world so our customers can enjoy a variety of transfer options with the best fee and the least amount of wait time.

This table has already included the international transfer fees for both personal and business accounts.

Currently, we have indirect relationships to perform any international SWIFT transfer and in business with main cash correspondent/intermediary banks that support our clients in making international money transfers/receive via SWIFT Transfer.

If you ever wonder how to transfer from a DNBC Financial Group ("DNBC") account to other banks for global payments or cash management purposes, these transfers are performed just like at traditional banks. You have to fill in the recipient data, indicate the account number and purpose of payment/reference, if you transfer for business purposes, please include an invoice with the transfer for quick and easy management. 

There is one little distinction between DNBC and traditional banks, you would not need to show up at a physical bank, you only need access to your online payment account via our website or DNBCnet mobile payment app. Once you login, you will be able to find the transfer to other local banks in the EU, you would need IBAN and the number of the account you want to transfer to and that is all it takes for DNBC to process your transfer money international. 

In order to transfer money from DNBC Financial Group to other payment systems, you will have to indicate the client number in the system or other data depending on the payment system for a transfer. 

Currently, DNBC has indirect relationships to perform any international SWIFT transfer and and in business with several correspondent/intermediary banks that support our clients in making international money transfers/receive via SWIFT Transfer

The transaction time and fees will be heavily influenced by the relationship between our correspondent banks and your beneficiary’s financial institution.

Normally, it would take 02-05 working days for the transfer of funds to be carried out.

In the near future, DNBC Financial Group will be expanding our connection with correspondent banks around the world to support more currencies, lower transaction costs and reduce wait time.

Please note that in order to transfer funds, DNBC Financial Group depends on our correspondent banks in some stages of transaction.

Should any delays occur, DNBC Financial Group and our correspondent banks will work together to help you in transferring or receiving funds on time.

Normally, it would take 01-02 working days for SEPA transfer, and 02-05 working days for SWIFT.

You also have an option to transfer via SEPA Express, which can arrive on the same day your transaction is made, or on the following business day.

For more information about the services that we offer: Table Of Fees