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How does Foreign Exchange work?

Step 1
Request and order the transaction

Request and order the transaction

  • Log into your DNBC multi-currency account, check and agree with our exchange rate. Then, fill in your currency amount that you want to exchange.
Step 2
Pay for the transaction via bank transfer

Make a transaction

  • Choose the type of currency account that you want to execute, and perform the transaction.
Step 3
The exchanged funds are sent back to your DNBC Financial Group Foreign Currency Account.

Successfull online transaction

  • That's it! Everything's done and your currency is on its way.


1. I am going to exchange a big sum of money. If I use DNBC online currency exchange, will there be a more favourable rate applied?

Yes, you will automatically get a more favourable exchange rate when you exchange large amounts of funds. The rate will change to a better one every time you reach the amount of 5.000 CAD, 10.000 CAD, 20.000 CAD, 40.000 CAD, 50.000 CAD. Please get in touch with our Relationship Manager to get the exchange rate in real time.

In order to have access to online currency exchange with DNBC Financial Canada Limited, first of all, you would need to have a current account with us, either as a business or an individual. This can easily be done by applying for one directly on our website. Once you have done so, you would be able to get the full benefits of our services including an international current account, a multi-currency account to use abroad instead of cash, which would help protect your money overseas against any frauds and pickpocketing. This multi-currency would allow you to use online currency exchange and the exchanged amount will stay in this account waiting for you to withdraw or make purchases. For more information about multi-currency accounts, please read our FAQs.

2. Do I have to request for an online money exchange before performing an international transfer?

DNBC Financial Canada Limited offers you international remittance service which means you are not required to exchange currency before instructing wire transfers. We support you with digital currency exchange that can automatically convert your money to the currency you are intending to pay in.

However, we advise you to check the amount that you want to exchange, and check the rate because we offer a better rate for the higher amount you want to exchange. This would benefit you in the long run if you are going to trade with that currency in the future. The leftover funds from your transaction will stay in your multi-currency account safely waiting for you to perform another transaction with them.

In case you already have some foreign currency in your multi-currency account and you want to perform a transaction with the same currency then this account will be deducted first before we notify you once the selected currency is insufficient and we will offer you to convert the remaining amount from other currencies. You will be able to choose which currency you want to exchange from afterward.

3. How can I get a special online foreign currency exchange rate?

If by special currency exchange rate, you mean more favourable exchange rates, then yes, you will get a better rate the higher the amount you want to exchange. With a big amount to convert, please contact our Relationship Manager for a specific rate and benefits related to the exchange. If you do not want to perform this exchange one time but frequently, please indicate the currency of exchange and your planned monthly turnover in your letter. This can be seen as a foreign currency online order and we will contact you to discuss more favorable conditions of currency exchange. After the exchange, you can keep the new currency money in your multi-currency account for future use or finish a transaction right away, there is no limit for it afterward.

If by special currency exchange rate, you mean special currency which is not frequently exchanged around the world, then the answer would not be as clear as the previous case. The quickest way to find out is to call our hotline or contact our Relationship Manager. DNBC supports a lot of different currencies but we cannot say we support all of them, so please bear with us if we cannot fulfill your request.

4. What is a multi currency account and would it save me time and money compared to trading in foreign exchange market?

Multi-currency account is as the name suggests, it would allow the owner to hold more than one type of currency in the account. At DNBC Financial Canada Limited, we provide multi-currency accounts as a feature of current accounts, you will be able to perform any transactions with this account just like your normal current account.

This account would allow you to keep your funds in another currency, it also offers online exchange with a much better exchange rate and reduces the risks from the fluctuation of the foreign exchange market. For example, you can choose to exchange a large amount of funds for safekeeping when the exchange rate is favourable and use this fund later when you need to without the need to exchange it for every transaction. Another advantage is that you will be able to pay deposits into your account in another currency and keep them there for future usage like travelling or online shopping without the need to convert it to a base currency.

All these benefits can be achieved with just one click of the button, please contact our Relationship Manager to open a multi-currency account or to change the base currency of your multi-currency account.

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