You would need to inform us if there are any changes to the structure of the company so we can make appropriate updates to your account, this would include the following situation:
For the security of your business account, you need to inform us as soon as these changes have been officially agreed on so we can prepare the relevant document to change the representative of the company accordingly. If there are change not related to CEO or board of directors, we can change it in the account details but if there is a CEO change, the process of changing would be a little complicated as below:
Your business needs to inform DNBC Financial Group of the new CEO information, we will then prepare an identification process for the new CEO, he or she will have to complete a short interview with us to complete this process. After the identification process, we would have all the necessary information of the new CEO in our system and we can proceed to change the authorised person of your company account to the new one, and remove the old CEO access to said account. This process may seem long and complicated but we only need information and a short interview from your CEO and we will get everything done for you.
However, we suggest that you should go through this process before the new CEO change is made official just in case there are any problems relating to this change.
Please check your business account after each change for any problems and notice us as soon as you encounter one so we can fix it immediately so you can continue to run your business smoothly
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